EXCHANGE POLICY

Due to the nature of this product, for sanitary purposes there are no refunds or exchanges. If you receive a damaged item, we will gladly replace it within 12 days of the date of purchase.

For damaged product(s), please email us at:

info@karlamercadobeauty.com

Please include the following information:

• Full Name
• Order #
• Return/Shipping Address 

For all other questions or inquires, please contact us at,

info@karlamercadobeauty.com